Help

HelpIF YOU NEED TO CONTACT US
If you have any questions about our products and service, please contact our customer care team either by e-mail at d2jeans@customersservices.uk.com

Or, call to speak to us on:
0845 269 9854 if calling from UK
+44 845 269 9854 if calling from outside the UK.

IF YOU ARE UNSURE OF SIZE AND FIT
Our website includes fit notes to help guide and assist you in understanding how each of our products will fit. We have provided multiple images to make it easier for you to understand how each item will look from different angles.
Our size chart will help you compare the various international size norms.

If you are unsure and you need to discuss fit, colour or fabric in more detail, please call our customer care team and they will be pleased to talk through with you the various details for any of the items on our product range.

HOW YOUR PRODUCTS WILL BE DELIVERED TO YOU
Please see the T&Cs for delivery prices and times. The returns tab at the top of the page provides you with all the information you need if an item is unsuitable and needs to be returned. 

IF YOUR PURCHASE DOES NOT ARRIVE AT YOUR NOMINATED ADDRESS
All orders are dispatched from our warehouse via our selected couriers. Our integrated systems include on-line tracking from the time of despatch until it is delivered to the nominated address.

In the event that your order does not arrive within the expected time, please contact our customer care team by e-mail or by telephone.

PRESS CONTACTS
For members of the press who would like more information about d2jeans or wish to discuss marketing/affiliate schemes, please contact us by e-mail at: press@d2jeans.com

SUPPLIERS OR BUSINESS CONTACTS
For any designer/supplier or business related issues, please contact d2jeans by e-mail at: buying@d2jeans.com

EMPLOYMENT
If you are interested in employment opportunities within d2jeans and believe that you have the required skills and experience, please submit your CV and covering letter to: jobs@d2jeans.com